“Life is 10% of what happens to me and 90% of how I react.”
Conflict within organizations can be debilitating. You can continue to sweep it under the area rug, but sooner or later you’re going to end up with a mountain in your living room. Conflict unaddressed continues to affect relationships, can cripple your organization’s productivity, distracts the organization from its mission, and saps valuable energy.
Conflict doesn’t have to have a negative effect on your organization though. Conflict that is handled well provides new opportunities for your organization, it strengthens relationships and departments, and clarifies core values which can give new energy and life.
Conflict in organizations takes a wide range of forms: difficult relationships among co-workers, difficulties between a supervisor and an employee, general malaise and lack of energy, or resistance to leadership direction within a department. Organizational conflict may have multiple roots: bad feelings between employees, inadequate systems for dealing with disagreement, or poorly managed change processes. These examples only scratch the surface of the possible forms and causes of conflict.
Conflict within organizations often has roots in the structures and systems of the organization itself. Conflict frequently spreads through the structures and systems of the organization and has effects in unexpected places. When working with organizations affected by conflict we pay attention to these systemic sources and effects of the conflict.
Our goal is to offer you a way to take advantage of the opportunities that conflict brings. We want to help you turn conflict situations into creative solutions. Foundational to our work is the belief that each person already has the desire and the tools for responding to conflict in healthy ways. Part of our task is provide a space where participants can rediscover these tools and put them to use in new ways.